Welcome to [Your Company Name] ("the Company," "we," "us," or "our"). This Return and Refund Policy outlines our policies regarding the return and refund of products or services purchased through our platform.
1. Returns
Our policy lasts [number of days] days. If [number of days] days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your contact information].
4. Shipping
To return your product, you should mail your product to [your address].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at [your contact information].
